HOW WE COLLECT INFORMATION ABOUT YOU
When you use Btc-Block.com Services, we collect information sent to us through your computer, mobile phone, or other access device. This information may include your IP address, device information including, but not limited to, identifier, device name and type, operating system, location, mobile network information, and standard web log information, such as your browser type, traffic to and from our site, and the pages you accessed on our Website. Btc-Block.com does not intentionally collect information from or about any individual who is under 13 years old.
If you create an account or use Btc-Block.com Services, we, or our affiliates vendors acting on our behalf may collect the following types of information:
Identification information such as your email
When you use Btc-Block.com Services, we collect information about your transactions and/or your other activities on our Website and we may continuously collect information about your computer, mobile device, or other access device for fraud prevention purposes, to monitor for possible breach of your Btc-Block.com Account, and to identify any malicious software or other activity that may harm Btc-Block.com or its users.
Finally, we may collect additional information you may disclose to our customer support team.
When you access our Website or content or use our application or Btc-Block.com Services, we or companies we work with may place small data files called cookies or pixel tags on your computer or other device. We use these technologies to:
Recognize you as a Btc-Block.com customer;
Customize Btc-Block.com Services, content, and advertising;
Measure promotional effectiveness; and
Collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.
We use both session and persistent cookies when you access our Website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of Btc-Block.com Services. The help section of most browsers or browser add-ons provides instructions on blocking, deleting, or disabling cookies.
HOW WE PROTECT AND STORE PERSONAL INFORMATION
We store and process your personal and transactional information, including certain payment information, such as your encrypted bank account and/or routing numbers, on our computers elsewhere in the world where Btc-Block.com facilities or our service providers are located, and we protect it by maintaining physical, electronic, and procedural safeguards. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. Full credit card data is securely transferred and hosted off-site by a payment vendor in compliance with Payment Card Industry Data Security Standards (PCI DSS). This information is not accessible to Btc-Block.com staff.
We store our customers’ personal information securely throughout the life of the customer’s Btc-Block.com Account. Btc-Block.com will retain your personal information for a minimum of five years or as necessary to comply with our legal obligations or to resolve disputes.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
Provide Btc-Block.com Services and customer support you request;
Process transactions and provide notices about your transactions;
Resolve disputes, collect fees, and troubleshoot issues;
Prevent and investigate potentially prohibited or unlawful activities, and/or violations of our posted Terms and Conditions;
Customize, measure, and improve Btc-Block.com Services and the content and layout of our Website and applications;
Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences; and
Verify your identity by comparing your personal information against third-party databases.
We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. You may opt out of having your personal information shared with third-parties, or from allowing us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your authorization. If you choose to so limit the use of your personal information, certain features or Btc-Block.com Services may not be available to you.
We will never sell or rent your personal information to third-parties.
HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION
You are entitled to review, correct, or amend your personal information, or to delete that information where it is inaccurate.
HOW YOU CAN CONTACT US ABOUT PRIVACY QUESTIONS